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 Gen Z and Millennials Fuel Disney+’s Seismic Year 1 Growth

The streaming service is attracting a much broader audience than just kids and their parents, according to new data. New data from the global data intelligence company released Thursday found that nearly half of millennial parents use Disney+ at least once a week, showing the resilience of the streamer among households with children, which was long expected to provide some of the biggest initial bump in growth as the service rolled out.


But it’s not just parents with kids flocking to the streaming service. One-third of childless millennials watch Disney+ at least once a week, and in all, 42% of millennials use the service at least once a week. Even younger viewers are also embracing the service: 44% of Gen Z viewers—defined as anyone born from 1997 onward, and many of whom do not have children—watch it weekly or more. Including all age groups, 26% of U.S. adults view Disney+ at least once a week, on average, according to Morning Consult Brand Intelligence. For comparison, about 10% of U.S. adults watch Apple streamer Apple TV+, which debuted around the same time, with the same regularity.  


The meteoric rise for the service among users without children underscores just how important the strategic decision from Disney to put grown-up shows like The Simpsons on the service has been to broaden the appeal of the service to adults, regardless of if they are parents. And even when Covid-19 shutdowns earlier this year prompted surges in streaming usage, the usage of Disney+ has been remarkably consistent through 2020, showing that consistent usage had settled in prior to the beginning of the pandemic.


There’s also no considerable drop-off, suggesting that Disney+ has not suffered drop-offs as some of its more high-profile original series, including Marvel originals WandaVision, The Falcon and the Winter Soldier, have faced Covid-19 delays. (Disney announced this week that WandaVision would premiere on Jan. 15, instead of a previously planned December debut.) To fill those programming gaps, Disney+ has moved to add some theatrical releases, like OnwardHamilton and Mulan, to the streamer throughout the year. Soul, a Pixar original film, will debut on Disney+ on Christmas Day, the company announced last month. The success of Disney+ is one that Disney is looking to replicate with the 2021 debut of an international streamer under Disney’s Star brand. The company plans to share more with investors about its broader direct-to-consumer strategy on Dec. 10. - AdWeek

Climate Change Affecting Gen Z's Career Choices

Gen Z grew up with climate change as a known factor in life — one that takes on an increasing sense of urgency every day. As fires rage through the west and hurricanes strike the southeast, the drumbeat is getting louder — and it’s starting to have an impact on their career choices.

Even prior to the pandemic and the devastating wildfires of 2020, 4 out of 10 young people identified climate change as one of the most significant issues facing the planet. Gen Z is uniquely positioned in part because, for many, they cannot recall a time when climate change was not a topic of discussion.

Fionnuala Fisk, who graduated from George Mason University in 2019, remembers starting a petition to “stop global warming” at age six (signed by her mother and two dogs). “I think it’s something that I have always been kind of aware of,” she said. 


Although the term “global warming” may have been established in the household lexicon, the sense of urgency for many is new.

“I understood it, but it wasn’t talked about as being  something that I was personally affected by and could make change about,” Emma Bilski, a 2020 graduate from Virginia Commonwealth University (VCU), explained. Now, she actively tries to counter this in her conversations with friends and family: “We need to have that switch happen where it goes from being ... not really related to us, to being something that obviously is going to affect us and future generations.”


Growing up, Jane Wiesenberg, a 2020 graduate of Union College from Larchmont, N.Y., did not know what she wanted to do professionally. Today, as she enters the world of business (she’s currently pursuing a career in consulting), she knows one thing: She wants to make money. The reason? The wealthy feel the effects of climate change less, a phenomenon which has become especially evident during the pandemic. “It’s a lot easier if you have money,” she said, “And so that really became more of a priority for me.” - CNBC

 Offensive Ads & Brand Irresponsibility

Lead Gen Z To Breakup With Brands

Nine of 10 chief executives, advertising, promotions, sales & marketing managers are non-Hispanic white. Without breaking  internal marketing "culture bubbles" to put cultural fluency and insights at the core of every brand strategy, brands risk a break up with Gen Zers and their parents. According to the second part of a new study by the Culture Marketing Council: The Voice of Hispanic Marketing (CMC), Gen Zers and Hispanic and Black parents will quit a brand that offends any racial group (this ranked third among non-Hispanic white parents). As 2020 marks the first time the 0 to 17-year-old segment—or any American generation, for that matter—is a multicultural majority, marketers must think beyond price and focus on cultural literacy and social responsibility to capture market share among Gen Zers.

Building on more than 20,500 consumer touchpoints to date, the CMC released the second part of a comprehensive study on Gen Z (ages 13 to 17), IT'S TIME: Ready (or Not) for the Multicultural Majority, analyzing brand choices, paths to purchase and brand gaffes that led to breakups.

"Gen Z is a diverse generation that feels a sense of unity with other minority segments and understands that hate and racism are the biggest issues they face together," said CMC Research Chair Nancy Tellet, founder, brand & consumer navigator at PureClarity LLC. "As a result, when they see brands acting in a way that doesn't align with their values or that is culturally obtuse, they walk away and spread the word. Offending Gen Zers and their parents  can be akin to brand implosion."

1) Brands That Offend Can Kiss Gen Zers and Their Parents Goodbye

More than half of people ages 13 to 49 have quit a culturally illiterate brand, saying it "offended them or disrespected their values"—that number skyrocketing to 72 percent among Black female parents—but the number-one reason Gen Zers and  Hispanic and Black parents have quit a brand is disrespect for their own or another racial group (it ranked third among NHW parents). Nearly a third of teens will quit a brand if it offends the LGBTQ+ community, compared to only 15 percent of their parents. Other issues for breakups include animal cruelty and sustainability.

2) Brands Can Take Calculated Risks If They Know Their Consumers' Cultural Values First

Nike using Colin Kaepernick in their ads was a calculated risk based on knowing that their customers value "freedom of speech/right to protest" over patriotic symbols—sales did not suffer. When Walmart and Dick's Sporting Goods took steps to address gun violence by tightening their restrictions and removing some types of firearms and ammunition from their stories, they saw no ultimate negative bottom-line impact—in fact, 67 percent of multicultural people ages 13 to 49 and 53 percent of NHW said they were more likely to shop in these stores after this move.


3) Brands Cannot Rely on Price Alone to Woo Gen Zers and Their Parents

Ninety-two percent of Gen Zers and their parents agree some things matter more than price: trust, reliability, healthy/organic and style were important. Teens often distance themselves from brands that commit offensive gaffes because those brands reflect poorly on their social media personas. When it comes to food, nearly a third of Gen Zers and their parents say healthy and organic matter more than price. Nearly one out to two parents buy healthy/organic foods and beverages just for their kids and not themselves—this number jumps to 62 percent among Hispanic parents. In addition, building relationships with Hispanic teens is critical to brands as they are more likely to make their own choices due to their heightened family responsibility role which includes bill paying and purchasing.

4) Brands Wooing Teens Should Supercharge Their Marketing Via Solid Social Media Strategies and Influencer Endorsements

Social media fashion and lifestyle influencers have the most cache when it comes to purchase behaviors by young consumers. Hispanic teens and Hispanic adults ages 25 to 49 are 55 percent and  44 percent, respectively, more likely to try a product endorsed by an influencer than a traditional ad compared to 37 percent of their non-Hispanic counterparts. When the celebrity or influencer is known to be unpaid, the numbers increase to 69 percent of Hispanic teens, 59 percent of Hispanic adults, and 48 percent of their non-Hispanic counterparts.

5) When Considering a Purchase, Teens Value Word of Mouth and Then Shop Online

When it comes to purchase consideration, word of mouth is most important followed by advertising and online inspiration. In the final path to purchase phase, 74 percent of Gen Zers and their parents go online, primarily to search for more information or head to a marketplace sales site. Fifty-five percent will go to Amazon, and 35 percent of NHB and Hispanics will go to Walmart compared to 28 percent of NHW. Surprisingly, 10 percent of Hispanic teens will go to Target, compared to only 2 to 3 percent of other segments.

6) Gen Zers Are All About Style, Savings and Sustainability

For many teens, style counts more than price, especially among NHB to the tune of 43 percent compared to 37 percent NHW and 33 percent Hispanics. Shops like Shein, Zara, Asos and Fashion Nova have wooed teens with throwaway fashion at low prices capitalizing on teens' love for buzzy online celebrities and unpaid content creators mostly on Instagram. Teens are also adding to their style with affordable vintage, fueling thrifting fervor. Seventy-four percent of Gen Zers and their parents 13 to 49 love to thrift, skewing mostly female among non-Hispanics and gender neutral with Hispanics. - Cision

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